Cancellation

Purchase on approval for 24 hours
All purchases are on approval for 24 hours.

How to cancel a booking
You can cancel your booking yourself using the username and password shown on your booking confirmation. Alternatively, you can cancel by sending a message to our Guest Service.

For the cancellation to be valid, one of cancellation methods above must be used. A cancellation sent direct to the campsite is therefore not valid.

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The booking is considered cancelled once you have received confirmation from us of the cancellation. For cancellations via the Guest Service or Call Centre, a charge of 100 SEK is made. For cancellations later than forty (40) days before the arrival date, a cancellation fee is payable, as shown below.

If cancellation insurance has not been taken out, the following cancellation fees apply.

- Cancellations 40 days or more before the arrival date: 10% of the booking price (the deposit)
- Cancellations 39-12 days before the arrival date: 50% of the total price
- Cancellations 11-2 days before the arrival date: 75% of the total price
- Cancellations 1-0 days before the arrival date: 100% of the total price